Frequently Asked Questions of Vitility (FAQ)
Welcome to the Frequently Asked Questions (FAQ) page of Vitility.nl. Here you will find answers to the most frequently asked questions about our products, orders, and other related topics. If your question is not answered here, please do not hesitate to contact us through our customer service.
1. What is www.Vitility.com?
The website www.Vitility.com is an online store specializing in aids and products that make daily life easier for people with disabilities, seniors, and their caregivers.
2. What types of products does Vitility offer?
We offer a wide range of products, including mobility aids, personal care aids, health products to assist with pill intake, and much more. Our range is designed to enhance the independence and well-being of our customers.
3. How can I place an order?
You can easily place an order on our website. Select the desired product, add it to your cart, and follow the steps to complete your order.
4. What are the shipping costs?
Shipping costs vary depending on your location, as different rates apply outside the Netherlands. Orders over €150,- including VAT qualify for free shipping. You can view the exact shipping costs during checkout.
5. What is the delivery time for my order?
The delivery time also varies depending on your location and product availability. We strive to deliver your order as soon as possible, and you will receive an estimated delivery date during checkout.
6. Can I return my order?
Yes, you can return your order within 14 days of receipt, provided it is in unused and undamaged condition. Please refer to our returns policy page for more information on the return process.
7. Does Vitility offer warranties on products?
Yes, we offer warranties on all our products. The warranty period may vary by product, so please consult the product page for specific warranty information.
8. How can I contact Vitility’s customer service?
You can contact our customer service through the contact form on our website or by calling +31 (0)13 544 61 24. Our friendly staff is ready to answer all your questions.
9. Are my personal data safe with www.Vitility.com?
10. Can I find products from www.Vitility.com in physical stores?
Our products are available online through our website. We currently do not have physical stores, but we aim to make our products accessible to as many people as possible through our online store.
We hope this FAQ has answered your questions. If you still need assistance or have further inquiries, please do not hesitate to contact us. Thank you for your interest in Vitility!