Shipment & delivery Vitility 

Delivery

We carefully do our best to deliver the order to you as soon as possible. We try to ship orders placed on workdays before 3:00 PM on the same day. However, we do not always succeed in achieving this, sometimes products are not in stock and then the delivery of your order may take a little longer. If, for whatever reason, we are unable to meet the delivery time, we will of course inform you as soon as possible. Our company is closed between Christmas and New. You must take into account longer delivery times during these holidays.  

The prices quoted are shipping costs excluded, but incl. VAT.

                

 

 

Shipping costs in € outside The Netherlands incl. BTW:*

Belgium 7,95
Bulgaria
25,50
Denmark 20,95
Germany 11,50
Estonia 25,50
Finland 28,50
France 16,95
Greece 26,50
Great-Britain 16,95
Hongaria
20,95
Ireland 21,95
Italy 22,50
Latvia 25,50
Lithuania 25,50
Luxemburg 10,95
Kroatia 20,50
The Netherlands 5,95
Norway 39,50
Austria 16,95
Poland 16,95
Portugal 24,50
Romania 23,50
Slovenia 20,50
Spain 20,50
Czech Republic 19,50
Sweden 23,50
Switzerland 33,95

For other countries: shipping costs will be communicated to you upon request

* For all non-EU countries, € 32.50 export costs are added as a fee for drawing up the mandatory export documents. These costs are shown on the (webshop) order.

Delivery is via the postman or parcel deliverer from DHL. In general the delivery will take place the next working day. Unfortunately we cannot guarantee the exact moment of delivery.

Where's my order?

After placing an order we will keep you informed about the status of the delivery.  

1.       You will receive an order confirmation by e-mail.

2.     You will receive the shipping confirmation by e-mail once the package has left our warehouse. A Track & Trace number is stated on this shipping confirmation. With this         number you can follow the order on the website of the carrier.

3.     We will send you our invoice by e-mail on the day following the dispatch. You must keep this invoice in case you wish to return goods or if you think you are eligible for     
        warranty.

Did you still miss the delivery person? Then you will receive an e-mail from DHL and a card in the mailbox that your package can be picked up at the nearest DHL ServicePoint. In addition, from that moment you have the choice to directly change the delivery time online (this is possible until 11:59 PM). You can choose a different time or location or have the package delivered to the neighbors. If you do not make any changes online, the package will be delivered to your nearest DHL ServicePoint.

Contact our Customer Service, we are happy to help you track your package

Something went wrong?

Contact our Customer Service, we are happy to help you track your package.
sales@vitility.com