'name_en' => 'Signature', 'type' => 'signature', 'group' => 'fancy', 'addon' => 'wpforms-signatures', 'order' => '310', ], [ 'icon' => 'fa-ellipsis-h', 'name' => esc_html__( 'Likert Scale', 'wpforms-lite' ), 'keywords' => esc_html__( 'survey, rating scale', 'wpforms-lite' ), 'name_en' => 'Likert Scale', 'type' => 'likert_scale', 'group' => 'fancy', 'addon' => 'wpforms-surveys-polls', 'order' => '400', ], [ 'icon' => 'fa-tachometer', 'name' => esc_html__( 'Net Promoter Score', 'wpforms-lite' ), 'keywords' => esc_html__( 'survey, nps', 'wpforms-lite' ), 'name_en' => 'Net Promoter Score', 'type' => 'net_promoter_score', 'group' => 'fancy', 'addon' => 'wpforms-surveys-polls', 'order' => '410', ], [ 'icon' => 'fa-credit-card', 'name' => esc_html__( 'PayPal Commerce', 'wpforms-lite' ), 'keywords' => esc_html__( 'store, ecommerce, credit card, pay, payment, debit card', 'wpforms-lite' ), 'name_en' => 'PayPal Commerce', 'type' => 'paypal-commerce', 'group' => 'payment', 'addon' => 'wpforms-paypal-commerce', 'order' => '89', ], [ 'icon' => 'fa-credit-card', 'name' => esc_html__( 'Square', 'wpforms-lite' ), 'keywords' => esc_html__( 'store, ecommerce, credit card, pay, payment, debit card', 'wpforms-lite' ), 'name_en' => 'Square', 'type' => 'square', 'group' => 'payment', 'addon' => 'wpforms-square', 'order' => '92', ], [ 'icon' => 'fa-credit-card', 'name' => esc_html__( 'Authorize.Net', 'wpforms-lite' ), 'keywords' => esc_html__( 'store, ecommerce, credit card, pay, payment, debit card', 'wpforms-lite' ), 'name_en' => 'Authorize.Net', 'type' => 'authorize_net', 'group' => 'payment', 'addon' => 'wpforms-authorize-net', 'order' => '95', ], [ 'icon' => 'fa-ticket', 'name' => esc_html__( 'Coupon', 'wpforms-lite' ), 'keywords' => esc_html__( 'discount, sale', 'wpforms-lite' ), 'name_en' => 'Coupon', 'type' => 'payment-coupon', 'group' => 'payment', 'addon' => 'wpforms-coupons', 'order' => '100', ], ]; $captcha = $this->get_captcha(); if ( ! empty( $captcha ) ) { array_push( $this->fields, $captcha ); } return $this->fields; } /** * Get Captcha field data. * * @since 1.6.6 * * @return array Captcha field data. */ private function get_captcha() { $captcha_settings = wpforms_get_captcha_settings(); if ( empty( $captcha_settings['provider'] ) ) { return []; } $captcha = [ 'hcaptcha' => [ 'name' => 'hCaptcha', 'icon' => 'fa-question-circle-o', ], 'recaptcha' => [ 'name' => 'reCAPTCHA', 'icon' => 'fa-google', ], 'turnstile' => [ 'name' => 'Turnstile', 'icon' => 'fa-question-circle-o', ], ]; if ( ! empty( $captcha_settings['site_key'] ) || ! empty( $captcha_settings['secret_key'] ) ) { $captcha_name = $captcha[ $captcha_settings['provider'] ]['name']; $captcha_icon = $captcha[ $captcha_settings['provider'] ]['icon']; } else { $captcha_name = 'CAPTCHA'; $captcha_icon = 'fa-question-circle-o'; } return [ 'icon' => $captcha_icon, 'name' => $captcha_name, 'name_en' => $captcha_name, 'keywords' => esc_html__( 'captcha, spam, antispam', 'wpforms-lite' ), 'type' => 'captcha_' . $captcha_settings['provider'], 'group' => 'standard', 'order' => 180, 'class' => 'not-draggable', ]; } /** * Get filtered fields data. * * Usage: * get_filtered( [ 'group' => 'payment' ] ) - fields from the 'payment' group. * get_filtered( [ 'addon' => 'surveys-polls' ] ) - fields of the addon 'surveys-polls'. * get_filtered( [ 'type' => 'payment-total' ] ) - field 'payment-total'. * * @since 1.6.6 * * @param array $args Arguments array. * * @return array Fields data filtered according to given arguments. */ private function get_filtered( $args = [] ) { $default_args = [ 'group' => '', 'addon' => '', 'type' => '', ]; $args = array_filter( wp_parse_args( $args, $default_args ) ); $fields = $this->get_all(); $filtered_fields = []; foreach ( $args as $prop => $prop_val ) { foreach ( $fields as $field ) { if ( ! empty( $field[ $prop ] ) && $field[ $prop ] === $prop_val ) { array_push( $filtered_fields, $field ); } } } return $filtered_fields; } /** * Get fields by group. * * @since 1.6.6 * * @param string $group Fields group (standard, fancy or payment). * * @return array. */ public function get_by_group( $group ) { return $this->get_filtered( [ 'group' => $group ] ); } /** * Get fields by addon. * * @since 1.6.6 * * @param string $addon Addon slug. * * @return array. */ public function get_by_addon( $addon ) { return $this->get_filtered( [ 'addon' => $addon ] ); } /** * Get field by type. * * @since 1.6.6 * * @param string $type Field type. * * @return array Single field data. Empty array if field is not available. */ public function get_field( $type ) { $fields = $this->get_filtered( [ 'type' => $type ] ); return ! empty( $fields[0] ) ? $fields[0] : []; } /** * Set key value of each field (conditionally). * * @since 1.6.6 * * @param array $fields Fields data. * @param string $key Key. * @param string $value Value. * @param string $condition Condition. * * @return array Updated field data. */ public function set_values( $fields, $key, $value, $condition ) { if ( empty( $fields ) || empty( $key ) ) { return $fields; } foreach ( $fields as $f => $field ) { switch ( $condition ) { case 'empty': $fields[ $f ][ $key ] = empty( $field[ $key ] ) ? $value : $field[ $key ]; break; default: $fields[ $f ][ $key ] = $value; } } return $fields; } } Vitility.com https://vitility.com Vitility | We make your life easier! Tue, 09 Apr 2024 13:24:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://vitility.com/wp-content/uploads/2021/12/Favicon_Zwart.svg Vitility.com https://vitility.com 32 32 Awarded the Red Dot Design Award https://vitility.com/2024/04/05/awarded-the-red-dot-design-award/ https://vitility.com/2024/04/05/awarded-the-red-dot-design-award/#respond Fri, 05 Apr 2024 11:38:17 +0000 https://vitility.com/?p=9127
A Grand Victory for VITILITY:

Awarded the Red Dot Design Award

We are incredibly proud to share that our new grab rail under the VITILITY ID (Identity) label has won the prestigious Red Dot Design Award. This prize symbolizes much more than recognition; it is a confirmation of the passion and commitment of our entire team to radically change the world of daily living aids.

In a sector often more driven by necessity than desire, VITILITY ID has distinguished us as revolutionaries. We strongly believe that what is necessary can also be beautiful. Our mission is to push the boundaries of what is possible and transform daily living aids into symbols of style, functionality, and self-expression, all while maintaining the highest quality at attractive prices. Impossible, you might say?

With the introduction of VITILITY ID and our first product, the grab rail, we have proven that our ambition to create products that are both functional and attractive is achievable. This Red Dot Award is proof that we are on the right track.

Red Dot award

The Red Dot Award is one of the largest and most renowned design competitions in the world. It recognizes products that stand out for their exceptional design and functionality, and winning this award is a clear sign of the quality and innovation that VITILITY has to offer.

Established in 1955, the Red Dot Award receives entries from the best designers and manufacturers worldwide. Participants are judged by an expert jury of design professionals, who select products that excel in criteria such as innovation, functionality, ergonomics, durability, and aesthetics. Winning this award emphasizes our commitment to creating products that are not only functional but also a feast for the eyes, as we strive for a perfect balance between form and function.

 

VITILITY ID

In the world of daily living aids, we find ourselves in a market traditionally defined by necessity. But at VITILITY ID, we believe it can and must be different. We are on the verge of a revolution, breaking through the conventional boundaries of the market. Our goal? To transform aids from merely functional items into fashion-conscious choices and personal expression.

We believe that the necessity of an aid should not exclude it from being something you would like to use. VITILITY ID stands for bringing together functionality and style, designed to not only meet your needs but also to complement and strengthen your personal style.

Our vision is ambitious. We aim to create a market where you, our customer, use our products not because you have to, but because you want to. 

VITILITY ID products are more than just aids; they are an expression of who you are and what you stand for. They are designed to support you in your daily life and also to give you the opportunity to make a statement. With VITILITY ID, you choose a brand that stands for empowerment, innovation, and style. The grab rail is just the beginning, following the launch of our second product, our new walker, the next product in this line is already in production and will be launched this year.

VITILITY ID Grab Rail

The exceptional grab rail is designed with unique features that cater to a wide range of needs and preferences. This versatile support system offers unparalleled stability and grip, making it ideal for bathroom spaces such as showers, baths, and toilets. However, its versatility extends beyond these spaces, making it perfect for corridors and at the front door.

• ⁠Provides support while standing up
• An attractive and contemporary design
• Made of solid plastic that can carry 150 kg

Our grab rail is not just for the elderly; it is also perfect for younger people with mobility issues who appreciate an attractive design without compromising on functionality. Unlike standard handles, our product stands out for its stylish yet safe design. Made of sturdy plastic, it has a sleek and distinctive look that sets it apart from the typical “tube-like” grab rail you might have encountered.

Installation is a breeze with just two screws, ensuring a secure attachment that can support an impressive weight of up to 150 kg. With our rail, you can trust that you are getting optimal support, wherever you need it.

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Review: rollator https://vitility.com/2023/07/24/review-rollator/ https://vitility.com/2023/07/24/review-rollator/#respond Mon, 24 Jul 2023 11:51:09 +0000 https://vitility.com/?p=7785

Review: rollator

We are here to make life easy for our customers. Therefore, it is crucial to us that our products provide customers with Quality, support, service, and Functionality. We want to continue to do what we are good at. Therefore, it is crucial to maintain our quality standards. In this process, it is essential to contact the end user so that our products offer the perfect problem-solution fit.

To successfully introduce our brand new rollator, we also thought it was important to have the products tested and assessed in use and on the look & feel. The rollator has been tested by Sylvia while spending a day with the Vitility team. During this day she used, tested, and eventually assessed the products. On the basis of a questionnaire, she has offered us insight into her user experience and will share her assessment with us. 

We asked questions within three themes. Theme 1 is about her User Experience.

THEME 1

user experience

1.What information do you expect to find about the rollator on our website soon? 

I expect to find attention given to the benefits of this Rollator and detailed information with photos of the Rollator in new Designer colors. Also, information about any customized parts. Additionally, I would like practical instructions for daily use of the rollator, such as how to transport it in the car and its weight for lifting. 

2. What is your experience with the rollator? 

My experience with the rollator was fantastic; it is lightweight and rides smoothly even on uneven paths, like walking in the woods. Other rollators often have swiveling wheels that make it uncomfortable to use outdoors. I also find the small zippered compartment very useful for storing my wallet and keys. The backrest on the seat of the rollator was also comfortable, and I particularly loved the Bordeaux red color (suquoia red). 

3. What do you think of the price-quality ratio? 

The price-quality ratio for this product is excellent. I wonder if this price includes the prices for additional accessories? 

[Answer from us: The amount includes a complete rollator. If you want an additional back strap and seat in a different color, you will have to pay extra for these items as they are separate products. We plan to offer extras such as a cup holder, cane holder, or shopping basket in the future. These products will be added to our range in phases and are not included in the price for the rollator.] 

4. Name 1 advantage of the product. 

As mentioned, it is lightweight and stable when riding uneven paths. 

5. Name 1 disadvantage of the product. 

No comment. 

6. What do you like most about the product? 

It is easy to transport with the car since you can fold the rollator double, making it extra small. 

7. What do you think would make the product even better? Are there any features missing in the product that you have seen in comparable products? 

I miss having a basket for groceries. The distance between the handlebar and the torso of a tall person seems a bit low to me. The distance between me and the rollator is fine, but I am small. Additionally, it would be a great idea to have a small table in a holder that you can attach to the rollator, allowing you to use it indoors as well. This would make getting a cup of coffee or a glass of water from the kitchen easier while having a table conveniently close to you at the right height. 

8. What do you think is the most important requirement the product must meet? 

It should be easy to use for the person who depends on it. 

9. Are you aware of the product’s benefits? If yes, could you name them? 

Yes, it has been clearly explained to me and is actually mainly what I mentioned earlier. Such as the double folding system, and that it is a steady model to walk with.

10. How do you rate the product on a scale of 1 to 10? 

See the following criteria: 

    • Ease of use – Grade: 10 
    • Design – Grade: 10
    • Practical – Grade: 10
    • Quality – Grade: 10 
    • Comfort – Grade: 10 
    • Functionality – Grade: 10


11. Would you recommend this product? Please elaborate.
 

This product is definitely recommended, especially because of its new look, which you don’t often see in the world of rollators. 

12. You mentioned that you work in healthcare. Can you provide feedback from your expertise? How do you think the people you work with would benefit from our product? 

In my work, I interact with many older ladies who like to look their best. I believe the ladies I work with would appreciate the new look and the various colors available. 

13. Through which channels do you know that users of assistive devices purchase rollators? For example, based on the advice of a physiotherapist, etc. 

Through Zorg Comfort Alblasserwaard/Sliedrecht and Vegro Zorghulpmiddelen. 

THEME 2

space for additional comments

There might be things you noticed during testing that we haven’t asked about yet. In this section, feel free to provide any additional comments you would like to share. 

I enjoyed testing this rollator, and I hope my comments have adequately addressed the questions asked. I am definitely enthusiastic about this product and am interested in purchasing it when it becomes available. I look forward to receiving your brochure. 

THEME 3

star rating

In response to all questions, we would like to see a summary star rating. With how many stars from 1 to 5 do you rate the product or products? Mark the number of stars. 

I give the products 5 stars. 

★ ★ ★ ★ ★ 

Thank you Sylvia!

Thank you once again for completing the questionnaire and taking the time to test our products! Thanks to your input, we can share experiences with our customers and ensure our products are continuously improved. We hope you will enjoy using the products but judging by the gradesthat will be fine! 

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Discover the power of independence and sharing knowledge. https://vitility.com/2023/07/20/discover-the-power-of-independence-and-sharing-knowledge/ https://vitility.com/2023/07/20/discover-the-power-of-independence-and-sharing-knowledge/#respond Thu, 20 Jul 2023 14:55:58 +0000 https://vitility.com/?p=7771

Discover the power of independence and sharing knowledge.

We are here to make life easy for our customers. Therefore, it is central to us that our products provide customers with Quality, support, service, and Functionality. We want to continue to do what we are good at. Therefore, it is crucial to maintain our quality standards. In this process, it is essential to contact the end user so that our products offer the perfect problem-solution fit.

We have spoken with daily aid user Maria. She shared her experience with us and we were extremely inspired by her story, which she positively and enthusiastically told.

THEME 1

user experience

1. How did you come across Vitility?

As they say, “Seek and you shall find!” I was searching for handy aids and came across them at Blokker. I decided to get one, and after being satisfied with the product, I bought more from your brand. Since then, I have become an enthusiastic and loyal customer! I even have people visiting me who are interested in the products and ask curious questions. Nowadays, I also shop regularly on Bol.com, where I discovered some of your brand’s products being sold.

What is your experience with Vitility products?

For many years, I have been using the lotion applicator and later the handy dressing stick. In 2014, I got a new knee, and since then, bending and reaching my legs has been a challenge. The lotion applicator turned out to be a fantastic solution, allowing me to take care of myself with great pleasure. Even after all these years, the product still works excellently!

After my husband’s passing in 2020, I temporarily stopped using the lotion applicator because he used to replace the sponges when needed. I was afraid I wouldn’t have enough strength in my hands to do it myself. Over time, I realized that my independence was important, even though some things get more challenging as you get older. So, I decided to start using the products again.

When I needed new sponges, I ordered them, but to my surprise, they were for the new black lotion applicator and didn’t fit my old blue one. I hesitated but decided to email you. Fortunately, it turned out well as you immediately sent the right sponges. And what a relief, I could easily put them on the applicator myself! Since then, I’ve been thoroughly enjoying taking care of my legs and can finally use the creams I bought. I feel completely pampered and cared for after using the applicator. After these wonderful experiences, I’ve decided that if my old version ever breaks, I will definitely purchase the new lotion applicator with the black handle!

2. Which products do you use, if you don’t mind sharing?

Of course, I’d love to share! I use the lotion applicator, dressing stick, and handy reacher daily. I must admit that I don’t use the dressing stick’s shoehorn side as intended. I don’t really read instructions and use the products in my own way, and it works perfectly for me! I believe it’s essential that products work the way I want them to. Everyone has their own preferences, and the same goes for aids.

What challenges do you face, and how does this tool offer the best solution? Please explain.

Since birth, I have faced challenges with my muscular system, making it difficult to reach my legs and feet. Fortunately, I can easily reach everything from my legs up to the top of my head, but I need some extra help for my legs. After a few falls, I have become more cautious with more intensive movements. Now, I can no longer walk and move around with a wheelchair. To easily pick up objects or reach higher items, I gratefully use the handy reacher. With my height of 1.55 meters, this reacher is truly ideal!

I never use the shoehorn side of the dressing stick foam; instead, I use the other side daily to put on my shoes. I close my shoes with elastic, which works perfectly. This product I always keep within reach.

3. What do you think of the price-quality ratio?

I have several reachers in different rooms of my house, including the living room, kitchen, toilet, bathroom, and more. They are from different brands, and there is a clear difference in price and quality between them. Some reachers are very expensive or of poor quality.

4. Name the advantages of the product.

I can reuse the sponge multiple times by tapping it on a towel to clean it. Then, I store it in a plastic bag to keep everything neat. This way, the product lasts for years! Besides, the wall or door remains clean as nothing is left behind. Then, after a long time, I take a new sponge that lasts a long time.

When I visit others, I take the products with me as they are easy to carry. In the past, my husband and I had these products in our vacation home in France, so I didn’t have to carry them twice.

5. Name the disadvantages of the product.

The dressing stick had a loose piece of plastic that became somewhat fragile over the years. The shoehorn side of the stick is too slippery, which is why I don’t use it.

Another drawback is that the product cannot be hung as there is no hole in the handle. So, my husband and I made a hole ourselves and hung them all in the closet. That’s something I miss – the ease of hanging the product. The same goes for the dressing stick.

6. What do you like most about the products?

What I appreciate most is that these products help me maintain my independence. My husband used to do a lot for me, but I didn’t want to depend on others. So, I learned to use aids, which is why I have such products everywhere – lying around, standing, and hanging. That way, I can pick them up easily. From a young age, I was taught to do everything myself because my mother always said, “Just do it first, and we’ll learn along the way.” This is also my experience with using aids because, after a while, you get used to it, and it becomes a daily routine. It’s something I cherish immensely!

THEME 2

room for additional comments

There might be things you noticed during testing that we haven’t asked about yet. In this section, we’d like to give you the opportunity to share any experiences you’d like to.

Absolutely! Children are also excited about these aids. They ask many questions, and I love explaining everything to them. It’s important for children to learn that using aids when necessary is entirely normal.

I used a walker for a long time as well. From a child’s logic, only old people have walkers because old people are grey. So, children used to ask, “Why does she have a walker? That’s a ‘grandma wagon,’ right?” Apparently not, because I had one too when I had trouble walking, and I wasn’t even a grandma at the time.

I believe it’s important for children to know about these products and understand that using a walker is entirely normal. I don’t mind if a child is curious or stares; in fact, I find it enjoyable. I gladly explain how, for example, the mobility scooter I use works, like what a ‘turtle’ and ‘hare’ mean. It’s wonderful to see the curiosity of children and their understanding grow.

I approach everyone with love and care.

In addition to children, many adults are also unaware of the purpose of these products. That’s why I’m always happy to raise awareness about what’s available. Sharing knowledge is a powerful way to help people. Even an occupational therapist once asked me what I had hanging around the house. I simply replied, “Daily Living Aids!” People are naturally curious about such tools. If they have questions about the products and are considering using them, I will never tell them they must buy them. I encourage them to come to their own conclusions.

Everyone has different needs and may use the products in a way different from mine. The key is to make them aware of the possibilities that exist.

THEME 3

star rating

In response to all questions, we would like to see a summary star rating. With how many stars from 1 to 5 do you rate the product or products? Mark the number of stars. 

I give the products 5 stars. 

★ ★ ★ ★ ★ 

Thank you Maria!

Maria, thank you very much for this fantastic interview! Your positive attitude and determination to inspire others are truly inspiring. We are delighted that you chose to share these experiences with us.

Through this enthusiastic and cheerful interview, we have gained insight into Maria’s world of independence and knowledge sharing. Her passion for aids and inspiring others shines through in every answer she gives. It is evident that Maria doesn’t only use daily living aids to make her life easier but also to raise awareness about the possibilities available to others. She is a true source of inspiration for many!

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Review: cup concept https://vitility.com/2023/05/04/cup-concept-review/ https://vitility.com/2023/05/04/cup-concept-review/#respond Thu, 04 May 2023 08:18:28 +0000 https://vitility.com/?p=7431

Review: cup concept

We are here to make life easy for our customers. Therefore, it is central to us that our products provide customers with Quality, support, service, and Functionality. We want to continue to do what we are good at. Therefore, it is crucial to maintain our quality standards. In this process, it is essential to contact the end user so that our products offer the perfect problem-solution fit.

To successfully introduce our brand new ‘cup concept’, we also thought it was important to have the products tested and assessed on the look & feel. All products of the cup line have been tested by Chantal! For 1 week she used, tested, and eventually assessed the products. On the basis of a questionnaire, she has offered us insight into her user experience and will share her assessment with us. 

We asked questions within three themes. Theme 1 is the packaging, since purchasing a product all starts with first looking at the product’s packaging!

THEME 1

packaging

1.What do you think of the look of the packaging? 
The packaging immediately has a nice and sleek look! In addition, the packaging clearly shows what is in it and which product you are dealing with.

2. It is essential with our FSC packaging that a quality standard is observed. What did you think of the quality of the packaging? 
In my experience, the packaging material felt sturdy. I experienced this as pleasant because it feels solid. 

3. The packaging explains how to use the product using action photos. Does this explanation make the use of the product (un)clear? Please explain why it is or is not clear. 
What has already been stated is that it is visible at a glance what kind of product it is. In addition, you can see the different handlings when turning the packaging. This explanation on the back makes it clear to me. 

4. There are 11 translations of the product name on the packaging and a QR-code that leads to a product video. Do you understand what everything means on the packaging, such as the descriptions above? If not, what not? 
All visible information and descriptions were clear to me. Unfortunately, the QR-code of the Cup ring did not work. I have not tested the QR-codes of all products, but I noticed that the QR-codes were not functional on the cup ring. 

[Answer from us: Indeed, the QR-code did not work when testing because these are brand-new products, and complete handling videos do not yet exist. These are in production, by the way! Until then, we have processed this feedback and are now directing the QR-codes to the webshop

5. Is the packaging legible? If not, what makes it more readable? 
It is readable for me. Possibly, for an older person, this is more of a challenge. However, in some small packages, it is not feasible to place larger ones. 

6. Were there still parts missing from the packaging? If yes, then what? 
The cup’s packaging was challenging to open due to a sliding opening. Therefore, I will give you a tip to consider this later since it is more difficult for an older person. 

THEME 2

user experience

1. What is your experience? 
I like the cup, and it feels solid. Because the product is so sturdy, it is helpful for both adults and children. 

2.
What do you think of the value for money? 
It is a reasonable price for the quality you receive. 

3. Name one advantage of the product: 
The products are sturdy. The cup can take a beating, so it’s childproof as well! 

4. Name 1 disadvantage of the product:
The cup’s sleeve smells very strongly at the start of use. After several washes, the smell is gone. 

5. What do you like most about the product? 
The handles are convenient to use with a child, but also to practice drinking from a regular cup! 

6. What do you think would make the product even better? Are there any features that you miss in the product? (Possibly what you’ve seen on similar products). 
If you want to focus more on children, you could also make a spout top that you can place on top. You can use the spout to use the cup longer with the children while practicing drinking. See the attached image. 

7. What do you think is the essential thing that the product must meet? 
The products must have good firmness. 

8. What problem are you facing, and does this aid offer the best solution? Kindly enlighten.  
As I mentioned earlier, I found the smell of the cup sleeve remarkable.

9. On a scale of 1 to 10, how do you like the product?
See the following pillars: 

    • Ease of use – Grade: 9 
    • Design – Grade: 8 (got compliments at work on what a lovely cup I brought 😊) 
    • PracticalGrade: 9 
    • QualityGrade: 9 
    • ComfortGrade: 9 
    • FunctionalityGrade: 9 

10. Your information shows that you know as an employee in healthcare. We are very curious about your opinion on the products based on your expertise and background. Are these products recommended and suitable for the people you work with within the care sector? Please explain why or why not and what you would like to see differently from this perspective. 
As described above, you could also use this cup for children, such as practicing learning to drink from a cup or a child who is just learning to drink from a cup (which is the case with me). 

In my care area, I also work with older people, and then the cup handles are very friendly to use, especially those with both handles. In addition, a spout could also be helpful for the older target group.   

A top from me: you can drink hot and cold from it, and the sleeve around it makes it a good thermos function with hot drinks, and you don’t burn your fingers/hands so quickly. 

THEME 3

star rating

In response to all questions, we would like to see a summary star rating. With how many stars from 1 to 5 do you rate the product or products? Mark the number of stars. 

I give the products 5 stars. 

★ ★ ★ ★ ★ 

Thank you Chantal!

We thank Chantal for completing the questionnaire and for testing the products! Thanks to this input, we can share experiences with you and ensure that our products are improved. We hope that Chantal will enjoy the products a lot, but judging by the grades, that will be fine! 

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Review: hand- and footcare https://vitility.com/2023/04/21/hand-footcare-review/ https://vitility.com/2023/04/21/hand-footcare-review/#respond Fri, 21 Apr 2023 12:07:01 +0000 https://vitility.com/?p=6657

Review: hand- and footcare

We are here to make life easy for our customers. 

Therefore, it is central to us that our products provide customers with Quality, support, service, and Functionality. We want to continue to do what we are good at. Therefore, it is crucial to maintain our quality standards. In this process, it is essential to contact the end user so that our products offer the perfect problem-solution fit.  

This time we have been in contact with skin therapist Fleur! For one week, she tested the hand and foot care line. Then, based on a questionnaire, she offered insight into her user experience with the products in question.

We asked questions within three themes. Theme 1 is the packaging, since purchasing a product all starts with first looking at the product’s packaging!

theme 1

packaging

1. What do you think of the look of the packaging? 
The packaging looks sleek. For example, I notice that there is an immediate focus on the functionality of the product. On the front is a drawing of where the product is in use, and on the back, an atmospheric photo with the complete product line catches my eye. I notice the name of the product in different translations. You can see the product’s functionality through pictures of the product.  


2. We find it essential with our FSC packaging that we meet a quality standard. What did you think of the quality of the packaging? 
I like the quality of the packaging. However, I noticed that the packaging of the pumice stone with a brush is also wrapped in plastic. Perhaps the use of plastic can be dispensed in the future, with a view to sustainability. 

[Answer from us: This is valuable feedback, and it is nice that our customer also values sustainability. It is a dot on the horizon for us to become more and more sustainable. However, selling products with a medical/care purpose remains challenging because a product must stay protected and clean. We hope to develop a plastic replacement solution to supply the products clinically clean for the time being.


3. The packaging explains how to use the product using photos. Does this explanation make the use of the product (un)clear? Please explain why it is clear or needs to be clarified. 
The images look clear, and I know the product’s purpose. Only the QR-codes still need to be fixed.  

[Answer from us: Indeed, the QR-code did not work at the time of testing because these are brand-new products, and there are no videos yet. These are, however, in production. Until then, we have processed this feedback and led the QR-codes to a video of the predecessor, the white with blue variant!]  


4. There are 11 product name translations and a QR-code leading to a product video on the packaging. Do you understand what everything means on the packaging, such as the descriptions above? If not, what not? 
Yes & No, because the product name is clear to me, as I speak English just fine. However, as a Dutch customer, I find the English translation of ‘pumice stone’ on the front of the packaging more difficult. Still, this may be related to international marketability. So the QR-codes still need to be fixed. 

5. Is the packaging readable? Kindly enlighten. If not, what makes it more readable? 
Yes, the packaging is easy to read. There is a clear font on it that is large enough.

theme 2

user experience

1. What is your experience with the products? 
All products have an excellent grasp. I believe this is due to the black anti-slip material, which makes it comfortable to hold onto. In addition, I found the tweezers sharp enough to grab thin hair. 

2. What do you think of the value for money? 
I think the value for money is excellent. It’s certainly not too expensive for what you get. 

3. Name one advantage of the product & describe what you like most about it. 
For example, a benefit for me is the grip. Unfortunately, you often don’t see such an excellent grip with these types of products. But that is not the case with these products because the rubbery material is a lovely plus side. 

4. What is the most crucial aspect that the product must meet? 
It must be a solid product that will not break after a single use. 

5. On a scale of 1 to 10, how do you like the product? 
See the following pillars: 

    • Ease of use – Grade: 8 
    • Design (think, Design, etc.)  – Grade: 9 
    • Practical – Grade: 8 
    • Quality  – Grade: 8 
    • Comfort – Grade: 8 
    • Functionality – Grade: 8 


6. Your information shows that you have knowledge as a skin therapist and therefore have expertise about the skin and nails. Based on your knowledge and background, we are very curious about your opinion on the products. Are these products recommended and suitable for the people you work with? Please explain why or why not and what you want to see changed. 
As a skin therapist, I occasionally use a tweezer in my practice. After testing the tweezer, it lived up to my expectations. For example, good tweezers must be able to remove small objects from the skin and use them for precise actions. 

theme 3

star rating

In response to all questions, we would like to see a summary star rating. With how many stars from 1 to 5 do you rate the product or products? Mark the number of stars. 

I give the product 4 stars. 

 

★ ★ ★ ★ 

Thank you Fleur!

We thank Fleur for completing the questionnaire and for testing the products! Thanks to this input, we can share experiences with you and ensure that our products are improved. We hope that Fleur will enjoy the products!

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